Gas Technology Institute
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Risk Communication for the Natural Gas Industry

SKU: GRI-97/0116
Risk Communication for the Natural Gas Industry

Information contained in this manual comes from a review of the risk perception and risk communication literature, from consultations with experts, and from the professional experience of the authors in applying risk communication programs in the utility industry. The manual provides an overview of risk communication.
Document Type
Report
Report Type
Topical Report
Report Period
05/96 - 05/97
Corporate Source
Resource Strategies, Inc., Madison, WI
Sponsor
Gas Research Institute, Chicago, IL
Pagination
99p
Product Media
PDF Download
$295.00 / Each
 
Availability: In Stock
Summary:
Information contained in this manual comes from a review of the risk perception and risk communication literature, from consultations with experts, and from the professional experience of the authors in applying risk communication programs in the utility industry. The manual provides an overview of risk communication and the potential benefits it offers; a summary of the results of academic research in risk perception; practical communication tools for addressing the non-technical factors affecting risk perception and for establishing and maintaining the trust among various audiences; techniques for explaining complex technical information to lay audiences; strategies for dealing with the media and with activist groups; and a process and checklist for planning and evaluating effective risk communication programs. This information includes many examples of successful and unsuccessful efforts in the gas and other industries to convey knowledge about the potential risks that accompany technology. The principles described in this work can be applied by gas companies in managing many issues involving health, safety, and environmental risks, including facility siting, indoor air quality, accidents, and employee safety.
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